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Archive for June, 2006

The Customer Equity Initiative

Posted by William Todor on June 26th, 2006

I have become a Co-Program director for the Customer Equity Initiative that has been launched by the Association for the Advancement of Relationship Marketing (AARM). The Customer Equity Initiative is focused on helping companies build customer equity which is the key to sustainable growth and profits. Customer Equity is the wealth creating potential of a […]

Selection as a Key to Engaged Employees

Posted by William Todor on June 8th, 2006

Fortune Magazines’s most recent issue takes an in depth look at teamwork. One of the interesting articles looks at successful teams to see what makes them great. The 1980 Olympic gold medal winning US Hockey team is cited as one of the great teams. In the movie, Herb Brooks, the coach of the team, makes […]